Customer reviews of BBM Quality Used Cars Limited

By Nicholas H on 26 July 2018 | Verified purchase

I found Mark @ BBM to be honest, friendly and helpful - everything you would want in choosing someone to buy a car from. There were a couple of small issues with the car (one of which I hadn't even spotted) but Mark was totally upfront and went to great lengths to get these fixed and ensure the car was handed over to me in as good condition as it could be. There was a pretty long and slightly frustrating delay before I could pick it up but it was worth the wait - and speaks volumes for Mark's determination to get things right. As Mark himself said to me, buying a car can be stressful but you should feel confident and happy when you pick up your car. He wants you to enjoy your new car and is willing to go the extra mile to make sure you do. I've met a lot of car dealers over the years. Mark is one of the few who felt trustworthy and genuinely helpful.

By Belinda S on 03 June 2018 | Verified purchase

Great service all round from the initial telephone call to book a viewing through to the end of sales visit.

By Jon R on 29 May 2018 | Verified purchase

Really enjoyed the experience of buying a Mini John Cooper Works from BBM. The salesman knew the vehicle inside out and, as well as giving me a very good deal, was able to pass on many valuable tips in terms of ownership. He also put together a very comprehensive after-sales package. Would definitely buy from them again.

By Yvonne M on 27 May 2018 | Verified purchase

Most helpfull, went through all aspects of the car, test drive to filling in forms for DVLA. Was very happy all round

By Andrian P on 26 May 2018 | Verified purchase

Very good service great price and good value for the car

By Eddie F on 10 May 2018 | Verified purchase

Great customer service made it wasy and simple to purchase, no hard sale pitch which is ideal

By Timothy C on 30 November 2017 | Verified purchase

Mark is great - very honest, upfront and transparent. Would deal with again and will do whenever me or my wife need a new car and will recommend to others.

By Malcolm B on 26 November 2017 | Verified purchase

Very happy with all aspects of the transaction, Very good first time car for my son, vehicle all as described and Mark made the purchase a pleasurable experience. Very good communication and went out of his way to assist with collection.

By Damian M on 12 November 2017 | Verified purchase

Excellent transaction quick and easy, very pleased with my new family car thank you

By Dale Spencer C on 20 September 2017 | Verified purchase

Mark was very helpful, no pressure with buying. Very friendly/ chatty. Always got back to me when I contacted him. Overall very straight forward experience highly recommend.