Customer reviews of BBM Quality Used Cars Limited

By Michal B on 17 January 2020 | Verified purchase

Mark has looked after me whole time since test drive till car collection, superb service

By Linda M on 04 September 2019 | Verified purchase

They were great, totally honest and happy to point out the faults with the vehicle that we were looking at as well as all the features. It was by far the best car that we had seen for what we were looking to spend and it had a full valet before we drove it away.

By Matthew B on 20 August 2019 | Verified purchase

Really good experience the communication was impeccable! Replied in minuets every time I texted him. The car was stunning , even better than the description it was spotless and super clean when I collected it ! Great valet inside too looked like new. Everyone at the garage was super friendly and helped me though all the handover processes perfectly

By Roy M on 13 August 2019 | Verified purchase

Very pleasant experience and goes out their way to help you

By Matthias M on 10 October 2018 | Verified purchase

The car was as described and well presented for a thorough inspection at pickup. A test drive was offered and during that the operation and what to look out for was explained. Research on Autotrader showed that the car was competitively priced given its age and mileage.

By Jonathan W on 11 September 2018 | Verified purchase

Positive experience. Friendly, professional and engaged dealer. Took the time to make sure car was a good fit for my family. Highly recommend.

By Nicholas H on 26 July 2018 | Verified purchase

I found Mark @ BBM to be honest, friendly and helpful - everything you would want in choosing someone to buy a car from. There were a couple of small issues with the car (one of which I hadn't even spotted) but Mark was totally upfront and went to great lengths to get these fixed and ensure the car was handed over to me in as good condition as it could be. There was a pretty long and slightly frustrating delay before I could pick it up but it was worth the wait - and speaks volumes for Mark's determination to get things right. As Mark himself said to me, buying a car can be stressful but you should feel confident and happy when you pick up your car. He wants you to enjoy your new car and is willing to go the extra mile to make sure you do. I've met a lot of car dealers over the years. Mark is one of the few who felt trustworthy and genuinely helpful.

By Belinda S on 03 June 2018 | Verified purchase

Great service all round from the initial telephone call to book a viewing through to the end of sales visit.

By Jon R on 29 May 2018 | Verified purchase

Really enjoyed the experience of buying a Mini John Cooper Works from BBM. The salesman knew the vehicle inside out and, as well as giving me a very good deal, was able to pass on many valuable tips in terms of ownership. He also put together a very comprehensive after-sales package. Would definitely buy from them again.

By Yvonne M on 27 May 2018 | Verified purchase

Most helpfull, went through all aspects of the car, test drive to filling in forms for DVLA. Was very happy all round